Dr. Steven Berry, MD at 173 North 400 West # C11 in Orem, Utah

Customer Reviews about Dr. Steven Berry, MD

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  First of all Ive never written a review, but this visit was so bad I felt inclined to write this. I Waited two hours for my visit. My appointment was at 10:45, I didn't get back til 12:30!! I made this appointment almost a month ago. I talked to the girl in the waiting room and her appointment was at the exact same time as me, and she had called the day of. This is bad business. Dr berry came highly recommended, I flew into Utah from California just to have him give me a physical. He had way too many patients to see, and I felt rushed. He didn't go over anything I felt concerned about. Not one. I felt like I was at a McDonald's drive through and he was trying to get me out as soon as he walked in the door. Nothing I was concerned about he went over. I felt like I wasted my time and my money. He didn't go over anything a physical would go over. I think he saw me for maybe 15min. In and out. Now I have to pay more money to see another dr because he didn't have the time to sit down and talk to me about my health. I'm never going back here, and if you actually want someone to listen to your concerns and not waist your time I wouldn't come to him either.
  September 25, 2017

  by sarah brough
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  Multiple issues happened in my visit. I don't usually write reviews but I'm still upset about the visit Firstly, I'm thankful they were able to accept a walk-in so soon, that's a great feature and wish more places would be able to do that. however When I called i thoroughly presented my concern on what I needed to go in there for and asked if that's something they would be able to do. Explained where my cyst was and if they could do anything about it, after letting them know my experiences with it and other details from previous appointments in my home state, and they again assured they could. The lady on the phone also told me that as self pay, i'd pay $100 for the visit with the 30% discount. The doctor walks in for maybe 10 minutes TOPS after waiting for an hour and walks in only to tell me that he can't do anything about it and has to refer me to another doctor. He goes to "ask the other doctors their opinions" and that they may or may not come in before seeing the issue. He walks back in and reassures his "thought" on the suggestion. I understand what he said, but for that same reason is why I made sure to call and get answers on the phone before wasting my time and money on a consultation that meant nothing or shed any light on the issue. To make matters worse, I had to ask the doctor for some type of medication to at least help fight the infection, and he stood there for a second and said "uh, yeah i guess we could do that". I don't understand why that wouldn't even cross his mind after telling me there's nothing he can do, yet he knows its an infection. I felt like the whole thing was an absolute waste of time and giving information that I had already provided to them. When i was at the checkout counter the bill was $175, plus the 30% discount around $125. She had told me a few hours earlier it would be $100. WHERE DID THE EXTRA 25 COME FROM? I feel robbed and like there was no sense of taking care of a new patient. Bad experience, should have walked out of that place after doctor says he can't do anything after barely looking at it for 2 minutes. Now I wasted that money to go to another doctor and pay for the same initial visit. Other hospitals told me no because of the situation when I called them, like you should have. I don't recommend the office at all and feel like i was taken advantage of and highly believe things need to be made right, and they have the power to do so -Bruno Morini
  March 31, 2017

  by Bruno Morini

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Today: 08:30 am — 03:30 pm

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About Dr. Steven Berry, MD in Orem